FAQ
Q: Do you offer bulk discounts?
A: Yes, discounts are available for large orders.
Q: Can I get a sample?
A: Yes, samples are available for quality check.
Q: When will you send samples?
A: Within 15 working days after payment.
Q: What's your MOQ?
A: Standard MOQ: 1 pcs. Trial orders welcome.
Q: Do you accept OEM?
A: Yes, custom logo
Q: How long is production time?
A: 7–15 working days after deposit.
Q: Can you arrange urgent orders?
A: Yes, we can speed up for urgent needs.
Q: Will you send photos before shipping?
A: Yes, we provide photos/videos for confirmation.
Q: What shipping methods do you offer?
A: Express (DHL/FedEx/UPS), air freight, sea freight.
Q: How long does delivery take?
A: Express: 5–7 days; Air: 7–12 days; Sea: 25–40 days.
Q: How about quality control?
A: 100% inspection before packing.
Q: Do you offer warranty?
A: Yes, 12 months warranty.
Q: Do you have certificates?
A: Yes, CE/FCC/RoHS certificates available.
Q: Is price including packing?
A: Yes, standard packaging included.